Previous incidents

August 2024
Aug 20, 2024
1 incident

Server degradation

Resolved Aug 20 at 07:17am CDT

Some of our customers are currently experiencing a degradation of service. Our team is currently investigating the cause. Early findings suggest an issue with our application framework failing to close idle connections which leads to a lock on our database.


We identified an issue with idle connections not closing properly. We've issued a fix to automatically close those and we'll be monitoring database availability throughout the day to ensure stability.


We just deployed a new f...

Aug 19, 2024
1 incident

Update release taking longer than expected

Resolved Aug 19 at 12:25pm CDT

As we publish new changes to our platform, we identified an issue that degraded our database performance unexpectedly. Our team is investigating the issue and it should be resolved in the next few minutes.


We resolved the deadlock affecting our release and changes are now live. Service has been restored successfully.

July 2024
No incidents reported
June 2024
No incidents reported