Maintenance

Howdy,

On Tuesday, August 19 at 8:00 AM ET, we’ll be releasing several new features and enhancements to the platform. The maintenance window is expected to last about one hour, finalizing at around 9:00 AM ET. During this time, you may experience brief service interruptions as we apply important security and performance updates. Here are some of the highlights:

👷 New UAT Environment

To help partners test potentially disruptive changes before they go live, we’re introducing ...

We are excited to announce that our new Slack-based ticketing feature will go live on September 2.

We are implementing this feature to better understand your needs, efficiently route your requests and questions to the appropriate MDI contact, and ultimately improve our service to your organization. You may notice a bot auto-responding to your messages or generating a support ticket for our team. This feature will also help us develop our knowledge base and overall enhance our quality of serv...