Hello 👋,

On Tuesday, September 16 at 7:00 AM ET, we’ll be releasing several new features and enhancements to the platform. The maintenance window is expected to last about one hour, finalizing at around 8:00 AM ET. During this time, you may experience brief service interruptions as we apply important security and performance updates. Here are some of the highlights:

👷 Web Application Firewall Throttling Updates

As part of our ongoing efforts to strengthen API security and prevent malicious use, we are rolling out updates to our Web Application Firewall (WAF). These updates include adjustments to our current throttling limits.
If you experience any issues related to these changes, please report them immediately via Slack so our team can investigate.

⭐️ ICD codes on a prescription level

In order to better support our pharmacy partners and accurately describe which diagnosis a prescription targets, we are introducing a change to how ICD codes are tied to encounters. Starting with this update, each prescription on an encounter will have their own list of ICDs as we phase out encounter-level ICDs.

For partners sending ICD codes manually when creating an encounter, rest assured as no changes are required from you to accommodate this change. ICD codes sent with the deprecated encounter-level endpoints/fields will be automatically applied to all of the encounter's prescriptions. The same applies to the obesity ICDs we add automatically to encounters based on patient's BMI.

We expect this change to be relatively transparent while adding extra flexibility to how ICDs are sent to our pharmacy partners.

⚙️ Automations

We are expanding our Automations feature with brand new triggers and steps. Partners should now be able to set up automations to Create Vouchers, Send Emails and Messages, Call HTTP endpoints, use context-based wildcards and much more.

Stay tuned as we continue to introduce more triggers and steps in the future.

🔧 Other Tweaks & Improvements

[Clinicians App]

• ICD codes are now attached to prescriptions instead of encounters
• Removed ICD filter from encounters list
• Fixed an issue where the "fix button" issue was showing for an incorrect state
• Added a new flag for identifying encounters originated from CarePair
• Added a requirement for a note when rejecting encounters
• Improvements to Cases List visibility
• New translation options for Medical Intake
• Question title will now also be translated on the Medical Intake
• Improvements to dismissing notifications

[Patient App]

• Add support for requirement logic based on date of birth below 1 year
• Add support for wildcards to be used on hardcoded questions content
• Fixes and improvements

[Web Platform]

• Added CarePair and ICD fields to offerings list
• Added a new experience for associating CarePair offerings
• Fixed an issue that prevented partners from updating hard-coded question's copy
• Added a toggle to allow partners to hide the "new virtual visit" screen
• Added new automation triggers
• Added new automation steps
• Improved wildcard presentation on fields and added a new pickers for those
• Fixed partner tags not showing up properly on the list
• Added a new program field to offerings to categorize prescriptions and encounters
• Added new pricing tiers capabilities
• Fixes and improvements

[API]

• New auditing platform
• Fixes and improvements

Let us know if you have any questions or run into issues with the updates.

Thanks,
The MDI Team