Maintenance

June 2024
No maintenance
July 2024
Jul 01, 2024
1 maintenance

Server update requires restart

Maintenance

Resolved Jul 01 at 09:45am CDT

A new deploy requires our server to be restarted. The restart will take around 5 minutes and will happen during the timeframe set by this maintenance window.

We apologize for the inconvenience.

August 2024
Aug 22, 2024
1 maintenance

Hotfix Relase 8/22

Maintenance

Resolved Aug 22 at 03:15pm CDT

A few hotfixes will be released on 8/22 to account for the following issues:
- Encounters wouldn't stay in Waiting right after clinicians would set it
- "Patient was updated" audit log being generated when a user access a patient chart
- Caching medication history causing too many requests

We'll be monitoring server performance and reliability as we reenable background caching of medication history. No other downtime is expected.

Aug 19, 2024
1 maintenance

Upcoming Release 8/19

Maintenance

Resolved Aug 19 at 08:00am CDT

Here are some changes we're planning to launch on our next release scheduled for next Monday, Aug 19th. No service disruption is expected for this release.

GENERAL
- You will be able to view and manage your logged in devices
- An email notification will be sent when you log in from a new device
- Two new checks will be added to our status page for overall server health and processing queue status

WEB
- Improved loading performance of partner statistics
- Added toggle for partners to 'enable...

Aug 05, 2024
1 maintenance

New "Approved" status and platform restart

Maintenance

Resolved Aug 05 at 09:00am CDT

On our next release, a platform version upgrade will be deployed and will require a server restart. During the release window our servers might be intermittent or offline for a few minutes.

New "Approved" Status

This release also introduces a new status/queue for encounters: "Approved". When a physician approves an encounter, it'll now go to the Approved status before going to Processing. **Most encounters will be moved to Processing automatically as they won't require additional actions...