Maintenance

December 2024
Dec 16, 2024
1 maintenance

Server upgrade requires restart

Maintenance

Resolved Dec 16 at 06:00am CST

Our team will conduct a minor server update on Monday, December 16th, which will require a brief server restart. During this time, there will be a short service interruption as the server comes back online. Expected ETA 5min.

Please note:
- Most endpoints will experience temporary downtime.
- Patient and case creation calls will remain operational while the main API is restored.

We appreciate your understanding and patience as we work to improve our services.

Dec 13, 2024
1 maintenance

Upcoming Release 12/13

Maintenance

Resolved Dec 13 at 06:00am CST

We’re rolling out minor fixes and improvements to the platform tomorrow, December 13th. This update has been scheduled on short notice to fit a required Shopify platform upgrade with our end-of-year timeline, ensuring time for any necessary follow-up patches before the holiday season.

No service disruptions are expected. Note this release includes a Shopify platform upgrade, which may cause unexpected behaviors in certain scenarios for partners using the plugin. Our team is monitoring closel...

January 2025
No maintenance
February 2025
No maintenance