Previous incidents
12/14 - Server Degradation
Resolved Dec 14 at 09:44pm CST
We discovered an issue with our background jobs attempting to reprocess timed-out Dosespot requests excessively and frequently, leading to server resource exhaustion. Additionally, Dosespot experienced an incident tonight that caused a spike in their latency, resulting in most of our requests being redirected to them and timing out, which ultimately caused the problem on our end.
To address these scenarios and mitigate future issues, we implemented a few changes to our background jobs and ad...
8/12 - Server Degradation
Resolved Dec 08 at 12:44pm CST
We were able to identify an abnormal amount of requests in the past few minutes. We deployed countermeasures to reestablish service integrity, and our API server is now back online. We'll continue monitoring and working with affected partners to normalize the situation fully.
We are currently investigating an issue affecting our API server in some regions.