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Dosespot Instability

Feb 11 at 01:52pm CST
Affected services
DoseSpot (Production)

Resolved
Feb 11 at 01:52pm CST

We were informed by Dosespot that the issue is now resolved. We'll be reprocessing affected encounters in the next few minutes.

No further action is required.


Some of our partners reported instability with approving prescriptions. From our preliminary investigation it seems to be an internal issue with Dosespot and Surescripts that's resulting on an error message being displayed on recent encounters. We are working together with Dosespot to find a resolution as soon as possible.