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Prescriptions stuck with Dosespot issues
Sep 6, 2024 at 2:52pm UTC
Affected services
DoseSpot (Production)
Resolved
Sep 6, 2024 at 2:52pm UTC
We identified some of the prescriptions submitted today are failing to due to a Dosespot/Surescripts error. We are monitoring the queue and have a ticket open with Dosespot so they can fix this issue as soon as possible. We will be resubmitting any encounters with errors automatically once the issue is resolved.
The issue seems to be resolved. Resubmitting prescriptions should make them go through the pharmacy successfully.
Affected services