Hi,

On Monday, February 9th at 6:30 AM ET, we’ll be releasing several new features and enhancements to the platform. The maintenance window is expected to last approximately one hour, concluding around 7:30 AM ET.

During this time, you may experience brief service interruptions as we apply important security and performance updates. No breaking changes are included in this release.

Below are some of the highlights:

---

⭐️ Next-Generation Clinicians Portal

Over the years, we’ve continuously expanded the Clinicians App—adding new features and enhancing existing workflows to deliver the best possible experience for doctors and support teams.

With this release, we’re taking the next step in that journey by introducing a new design language and a set of powerful features designed to help users manage the entire patient lifecycle directly within the platform.

What’s new:
- New analytics dashboards

- New Orders page

- Voucher and intake form management

- Customer / patient management

- Redesigned Settings page

- Improved experience for larger display sizes

- More cohesive mobile experience

---

🏥 Pharmacy Integrations

This release also marks a major milestone for MDI: Pharmacy Integrations.

This new platform capability allows us to connect directly with selected pharmacy partners, enabling more efficient prescription delivery and bringing the entire order workflow into the platform.

Pharmacy Integrations will initially launch as a closed beta. We’ll be sharing more details—including full API documentation—over the next few weeks as we expand access to additional partners.

---

🔧 Other Tweaks & Improvements

Clinicians App

• Added ability to hide PHI on mobile
  
• Improved labeling for forwarded messages
  
• Improved encounter rejection modal
  
• Redesigned partner details modal (including partner offerings)
  
• Added support for two new labs when parsing results
  
• General fixes and performance improvements
  

Patients

• Improvements to camera access permissions
  
• Fixed an issue where demo vouchers requested the patient’s phone number twice
  
• Added a new message sender type (“Partner”) for API-created messages
  
• Added a new digital signature question type
  
• General fixes and improvements
  

Web

• New automation for generating PDFs for standard prescriptions
  
• Fixed an issue where bold text in intake form questions was not reflected in the Patient App
  
• Added tags to encounters export
  
• Added new automation steps to support pharmacy integrations
  
• Improvements to invoicing
  
• General fixes and improvements
  

API

• Added daily email notifications for failed webhooks
  
• Added a new webhook for clinician license updates
  
• Improvements to the WooCommerce extension
  
• Fixed an issue where security emails displayed an incorrect location
  
• Fixed incorrect counts shown in flagged encounter emails
  
• General fixes and improvements
  

---

If you have any questions or encounter any issues with this update, please don’t hesitate to reach out.

Thanks,

The MDI Team