Back to overview

Server upgrade requires restart

Apr 15 at 09:00pm CDT  –  Apr 16 at 12:00am CDT
Affected services
API (Production)
DoseSpot (Production)

Apr 15 at 09:00pm CDT

Next Monday (April 15th) starting at 9pm CT, we will have a maintenance window with an expected duration of about 2 hours. During that time our servers will be intermittent or offline as we perform a required platform upgrade that needs to coordinated with an external team (in which we depended on their availability).

We'll be updating our API to use a new version of Dosespot (our e-prescribing partner) which introduces the following breaking changes:
- Medication Search endpoint will now return a different payload structure;
- Get Medication by ID endpoint will require different parameters;

These changes will NOT affect customers using our white label solutions or customers that use MDI offering IDs (regardless if using medication ID, compound ID, etc...). We don't foresee these changes affecting any of our existing customers regardless.

We appreciate your patience and we'll let you know when servers are back to normal.