Maintenance

April 2025
Apr 24, 2025
1 maintenance

4/24 - Unplanned Release

Maintenance

Resolved Apr 24 at 05:00pm CDT

We are rolling out a few fixes and improvements today with no expected downtime. That's to accommodate our upcoming MDI Preferred Profile Program and a few additional fixes.

Apr 14, 2025
1 maintenance

Upcoming Release 4/14

Maintenance

Resolved Apr 14 at 07:00am CDT

Next Monday we'll be rolling out a few fixes and improvements across different products with no expected downtime. The reason for the short notice is to expedite the release of a pharmacy integration to enhance our capability of prescribing weight loss medication.

[Features]
- New API integration with Boothwyn pharmacy

[API]
- Introduced a new dynamic offering type to support Boothwyn integration and other offerings in the future
- Changed the name for auto generated PDFs to be more human...

Apr 03, 2025
1 maintenance

4/3 - Emergency Server Restart

Maintenance

Resolved Apr 03 at 09:30pm CDT

Database upgrade was successful. We'll be monitoring to see if timeout issues are reduced going forward.


A database server upgrade may require restart, which may cause temporary service disruption for a few minutes. This upgrade is required to mitigate the timeout issues the platform has been experiencing. We apologize for the inconvenience.

May 2025
No maintenance
June 2025
Jun 17, 2025
1 maintenance

Upcoming Release 6/17

Maintenance

Resolved Jun 17 at 05:00am CDT

Update 4: We have completed the deploy successfully. The team is now investigating a minor issue completing prescriptions that shouldn't affect regular operations. Thank you for your continued support.


Update 3: We are extending the deploy window to 9:30 AM CT to accommodate a long running script. We apologize for the inconvenience.


Update 2: As our team finalizes data migration, we will be extending the deploy window to 9:00 AM CT.


Update: Deploy commencing.


Howd...