We’ll be releasing several new features and enhancements to the platform. The maintenance window is expected to last about one hour, finalizing at around 8:00 AM ET. During this time, you may experience brief service interruptions as we apply important security and performance updates.

Important: This release includes a breaking change within DTP. All integrations must be updated to use days_dispense prior to deployment.

Here are some of the highlights:

Breaking Change – DTP Refill Cycle Field (days_dispense)

The "Refill Cycle (days)" field has been updated across DTP offerings, prescriptions, and case offering edit screens in both the Partner Portal and Clinician App. "Refill Cycle (days)" is now just the flat number of days between orders (no logic based on days supply anymore). There is no change to how other fields behave. Business benefits:
- Aligns refill scheduling with updated DTP processing logic
- Improves consistency between prescribing, dispensing, and fulfillment workflows

API Change

• Previous field: days_before
• New field: days_dispense
• Impact - Requests that continue using days_before will not generate an error. However, the value will be ignored and the Refill Cycle (days) setting will no longer update.
• Required Action - All integrations must be updated to use days_dispense prior to deployment.

General Platform Enhancements

New GitBook Documentation

Updated product documentation is now available through GitBook, providing an improved experience for accessing implementation guidance, configuration details, and product workflows. Business benefits:
- Faster onboarding and training for internal teams and partners
- Easier access to current product information
- Reduced support requests through improved self-service documentation

Social Login Support

Users can now sign in to MDI Web, Patient Portal, and Clinician applications using Google, Microsoft, or Apple accounts. Business benefits:
- Simplifies account creation and login experiences
- Reduces password-related support requests
- Improves adoption and accessibility for patients and clinicians

Performance Improvements for File Loading

Optimizations have been implemented to improve response times for endpoints that return multiple files. Business benefits:
- Faster page loads for file-heavy workflows
- Improved user experience across web and clinical applications
- Reduced latency when accessing patient and operational records

Clinical Application

Junction Integration for Laboratory Requests

The Clinical App now supports integration with Junction for laboratory request workflows. Development has been completed and we are awaiting certification from Junction. Business benefits:
- Streamlines lab ordering processes
- Expands integration capabilities with diagnostic providers
- Reduces manual coordination and administrative overhead

New Order Pre-Approval Endpoint

Added support for a new /pre-approve endpoint that allows users to place orders into a scheduled status before final fulfillment. Business benefits:
- Provides greater flexibility for future-dated treatments and medication fulfillment
- Supports improved operational planning and scheduling

Intelligent Approval Scheduling Alerts

When approving manual or API-driven custom orders with schedule dates more than two days in the future, users will now be prompted to choose whether to submit immediately or wait until the scheduled date. Business benefits:
- Reduces fulfillment errors
- Improves control over order timing
- Helps ensure treatments are delivered according to intended schedules

Admin Panel

API Credential Security Enhancements

API credentials now support both IP-based and geographic restrictions. Business benefits:
- Strengthens security controls for partner integrations
- Reduces risk of unauthorized API access
- Helps organizations meet compliance and security requirements

Patient Portal

Secure Intake Form and Workflow Links

Patient authentication and workflow links have been redesigned to improve security while maintaining a seamless user experience. Business benefits:
- Reduces risk of URL leakage and unauthorized access
- Improves protection of patient information
- Enhances compliance with privacy and security standards

Direct to Pharmacy

Order Approval Tracking

Order responses now include approvedby and approvedat values. These fields can be displayed within order details, RX order views, and encounter-related order information. Business benefits:
- Improves auditability and compliance tracking
- Provides greater visibility into clinical approval activities
- Supports operational reporting and review processes

Improved Days Supply Calculations

Updates to days supply calculations provide more accurate medication scheduling and refill management. Business benefits:
- Improves medication adherence workflows
- Reduces refill timing inaccuracies
- Supports better patient treatment continuity

Future Readiness: Life File V2 Integration

Support has been added for the new Life File V2 API through a separate integration type (life-file-v2). Life File plans to deprecate V1 by December 18, 2026. Existing pharmacies will be migrated following testing and certification activities, and partners may need to update credentials and webhook configurations. Business benefits:
- Ensures continuity ahead of Life File V1 retirement
- Provides compatibility with Life File's latest API platform
- Reduces future migration and operational risks