Previous incidents

April 2024
Apr 20, 2024
1 incident

Server Restart

Maintenance

Resolved Apr 20 at 02:00am CDT

In order to finalize our Dosespot v2 migration from Monday, a production server restart is required. It should last 5 minutes.

Apr 15, 2024
1 incident

Server upgrade requires restart

Maintenance

Resolved Apr 15 at 09:00pm CDT

Next Monday (April 15th) starting at 9pm CT, we will have a maintenance window with an expected duration of about 2 hours. During that time our servers will be intermittent or offline as we perform a required platform upgrade that needs to coordinated with an external team (in which we depended on their availability).

We'll be updating our API to use a new version of Dosespot (our e-prescribing partner) which introduces the following breaking changes:
- Medication Search endpoint will now...

March 2024
No incidents reported
February 2024
Feb 15, 2024
1 incident

Server upgrade requires restart

Maintenance

Resolved Feb 15 at 08:25pm CST

We're restarting our API server briefly to make sure latest updates are applied.

Feb 05, 2024
1 incident

Maintenance Window

Maintenance

Resolved Feb 05 at 06:30pm CST

✅ Update: Changes were implemented successfully. We're investigating an issue with the internal Admin Panel that should not affect any partners.


⚠️ Update: Dosespot v2 upgrade has been postponed to a later date due to additional tests required on their end. We decided to keep the maintenance with updates to other products. The Clinicians App will be temporarily disabled from 6:30pm to 7:15pm CT while we perform updates.


On Feb 5th, from 6am to 8am CT, MD Integr...