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Service instability affecting some of our servers

Aug 19 at 11:20am CDT
Affected services
API (Production)

Resolved
Aug 19 at 11:20am CDT

We are currently investigating an issue that caused a few of our endpoints to respond with 500 status codes. Service has been restored but we are still investigating the root cause.


The root cause was identified as a missing restart after setting a server key, causing our AWS instance to restart on its own which in turns cause services not to properly initiate.