All services are online

We implemented a fix for the pharmacy submission issue and are now reprocessing affected prescriptions that are pending in the Processing folder.

Service should be fully operational again.

Our team is currently investigating two issues related to prescriptions:
1. Issues approving certain types of prescriptions, primarily service PDFs;
2. Slow processing queue;

Hello 👋,

On Tuesday, September 16 at 7:00 AM ET, we’ll be releasing several new features and enhancements to the platform. The maintenance window is expected to last about one hour, finalizing at around 8:00 AM ET. During this time, you may experience brief service interruptions as we apply important security and performance updates. Here are some of the highlights:

👷 Web Application Firewall Throttling Updates

As part of our ongoing efforts to strengthen API security and p...