Maintenance
Upcoming Release 9/16
Maintenance Sep 16 at 06:00am CDT
Hello 👋,
On Tuesday, September 16 at 7:00 AM ET, we’ll be releasing several new features and enhancements to the platform. The maintenance window is expected to last about one hour, finalizing at around 8:00 AM ET. During this time, you may experience brief service interruptions as we apply important security and performance updates. Here are some of the highlights:
👷 Web Application Firewall Throttling Updates
As part of our ongoing efforts to strengthen API security and p...
New Slack-based ticketing system
Resolved Sep 02 at 10:00am CDT
We are excited to announce that our new Slack-based ticketing feature will go live on September 2.
We are implementing this feature to better understand your needs, efficiently route your requests and questions to the appropriate MDI contact, and ultimately improve our service to your organization. You may notice a bot auto-responding to your messages or generating a support ticket for our team. This feature will also help us develop our knowledge base and overall enhance our quality of serv...